Privacy Policy

This Privacy Policy applies to The Pips Hunters LLC, a company incorporated in the Republic of the Marshall Islands, operating the website thepipshunters.com and dashboard.thepipshunters.com.

We are committed to protecting your personal data and respecting your privacy. This policy explains what data we collect, how we use it, and your rights regarding that data.

Contact us regarding privacy matters: support@thepipshunters.com

We collect the following categories of personal data:

• Account data: full name, username, email address, country, and optionally phone number — provided during registration.
• Identity data (KYC): government-issued ID and liveness verification, collected only when a payout request is made. Processed via our KYC provider.
• Payment data: transaction records, entry fees paid, payout method and destination (wallet address or bank details). Full card data is never stored by us — payments are processed by Stripe.
• Challenge data: trading activity, challenge results, account balances, and timestamps.
• Technical data: IP address, browser type, device information, and usage logs — collected automatically when you use our services.

• To create and manage your account.
• To operate and evaluate trading challenges.
• To process payments and issue payouts.
• To verify your identity before processing a payout (KYC).
• To communicate with you about your account, challenges, and payouts.
• To display your username and country on the public leaderboard (you may opt out by contacting us).
• To detect and prevent fraud, abuse, and prohibited activity.
• To comply with legal obligations.

• Contract performance: processing necessary to deliver our services to you.
• Legal obligation: identity verification and anti-money laundering compliance.
• Legitimate interests: fraud prevention, security, and platform integrity.
• Consent: optional communications such as newsletters or promotions.

We use the following third-party services which may process your data:

• Supabase — authentication and database hosting (EU region).
• Stripe — payment processing. Stripe's privacy policy applies to payment data.
• Resend — transactional email delivery.
• Sumsub — identity verification (KYC). Sumsub's privacy policy applies to identity documents.
• Vercel — website and application hosting.

We do not sell your personal data to any third parties.

We retain your personal data for as long as your account is active, and for up to 5 years after account closure to comply with legal and financial record-keeping obligations.

KYC documents are retained for the period required by applicable anti-money laundering regulations.

Depending on your jurisdiction, you may have the following rights:

• Access: request a copy of the personal data we hold about you.
• Correction: request correction of inaccurate data.
• Erasure: request deletion of your data, subject to legal retention requirements.
• Portability: receive your data in a structured, machine-readable format.
• Objection: object to processing based on legitimate interests.
• Withdrawal of consent: where processing is based on consent, you may withdraw at any time.

To exercise any of these rights, contact us at support@thepipshunters.com. We will respond within 30 days.

We use essential cookies required for authentication and platform functionality. We do not use advertising or tracking cookies.

You may disable cookies in your browser settings, but this may affect platform functionality.

We implement industry-standard security measures including encrypted data transmission (TLS), encrypted data storage, and access controls. However, no system is perfectly secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a notice on the platform. Continued use of our services after such notification constitutes acceptance of the updated policy.